Director of Technical Operations

3 days ago

Adelaide, South Australia beBeeOperations Full time $200,000 - $250,000

Job Overview

We are seeking an experienced IT Operations Leader to oversee infrastructure, cyber security, service desk, and application support teams.

Key Responsibilities:

  • Operational Leadership: Manage and motivate teams to deliver high-quality services.
  • Performance Management: Drive a performance culture through rigorous management, coaching, and reviews.
  • Cyber Security Governance: Maintain oversight and accountability for cybersecurity operations and infrastructure stability.
  • Customer Engagement: Ensure internal customer satisfaction by establishing SLAs, managing escalations, and engaging stakeholders.
  • Budget Management: Efficiently manage resources and investments.

Requirements:

  • Leadership Skills: Exceptional capability in managing teams and performance.
  • Technical Expertise: Deep understanding of IT Infrastructure, Cyber Security, IT Service Management, and operational best practices.
  • Strategic Thinking: Strong strategic and analytical capabilities to manage complex environments.
  • Collaboration: Excellent interpersonal skills to engage stakeholders.
  • Qualifications: Tertiary qualifications in Information Technology, Computer Science, or related fields.

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