
Guest Services Expert
6 days ago
Job Opportunity:
We are seeking a highly skilled and charismatic professional to join our hospitality team. As a key member, you will be responsible for delivering exceptional guest service and creating unique experiences for our guests.
Main Responsibilities:
- Provide warm and friendly welcome to guests upon arrival
- Assist guests with check-in, room assignments, and other requests
- Offer personalized recommendations for dining, activities, and local attractions
- Manage guest concerns and resolve issues in a timely and professional manner
Key Requirements:
- Previous experience in customer-facing role or hospitality industry
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and multitask
- Knowledge of local area and attractions
Benefits Package:
- Milestone Recognition
- Sabbatical Leave
- Leave Portability
- Love Learning
- Career Growth
- Bonvoy Eligibility
- Overall Wellbeing
- Flexible Working
- Birthday Leave
What We Offer:
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
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