Current jobs related to Claims Service Officer - Torrens, Australian Capital Territory - RAA
-
Claims Service Officer
1 month ago
City of West Torrens, Australia RAA Full timeClaims Service OfficerAre you passionate about delivering exceptional customer service and resolving claims efficiently? We're seeking a Claims Service Officer to join our team at RAA Insurance.About the Role:Manage inbound and outbound calls to provide outstanding member service experience.Interpret policy wording and conditions to determine the validity of...
-
Commercial Engagement Manager
1 month ago
City of West Torrens, Australia RAA Full timeAbout the RoleWe are seeking a highly skilled and experienced Commercial Engagement Manager to join our team at RAA Insurance. As a key member of our organization, you will be responsible for managing commercial relationships with the motor claims repair network to ensure cost-effective, high-quality, and efficient delivery of services.Key...
-
Development Officer Building
4 weeks ago
City of West Torrens, Australia City Of West Torrens Full timeAbout The City of West TorrensWe are a medium-sized metropolitan Council in South Australia, offering a unique opportunity to make a difference in the lives of residents in our community.Our organization is large enough to provide learning opportunities to support your growth, yet small enough to ensure you're not just 'one of a number'.We have around 250...
-
Commercial Engagement Manager
4 weeks ago
City of West Torrens, Australia RAA Full timeAbout the RoleWe are seeking a highly skilled and experienced Commercial Engagement Manager to join our team at RAA Insurance. As a key member of our leadership team, you will be responsible for managing commercial relationships with our motor claims repair network to ensure cost-effective, high-quality, and efficient delivery of services to our members.Key...
-
Financial Management Specialist
3 weeks ago
City of West Torrens, Australia Office For Recreation, Sport And Racing SA Full timeAbout the AgencyThe Office for Recreation, Sport and Racing (ORSR) is the lead agency for the Government's policy on sport and active recreation.ORSR is responsible for State Government policy and legislation as it relates to the sector, its key programs, sport and recreation infrastructure and funding programs.The ORSR supports sport and recreation...
-
Laboratory Scientist
3 days ago
City of West Torrens, Australia Australian Clinical Labs Full timeRole Overview:Australian Clinical Labs is seeking a skilled Scientific Officer to join our team at our Ashford Laboratory in South Australia. As a key member of our laboratory team, you will be responsible for participating in the day-to-day operation of the laboratory, working closely with colleagues to deliver high-quality results.About the Role:We are...
Claims Service Officer
2 months ago
We are seeking a highly motivated and customer-focused Claims Service Officer to join our Motor Insurance team. As a Claims Service Officer, you will be the first point of contact for our members lodging and managing new claims.
Key Responsibilities- Manage inbound and outbound calls to provide excellent member service experience.
- Interpret policy wording and conditions to determine the validity of claims.
- Process claims to achieve successful claim outcomes for RAA and our members.
- Ensure compliance with relevant government legislation, codes, and company policies.
- Ability to achieve set KPI's and quality targets consistently.
You are a confident and passionate self-motivated individual who enjoys working in a high-performing culture. You're passionate about helping our community (and members) and want to make a difference.
Your amazing customer service skills together with your ability to problem solve and make decisions will see you succeed in this role, as will your strong organisational skills and ability to understand complex processes. Additionally, your willingness and capability to have difficult discussions, and your resilient nature will add further to your success.
Requirements- Experience in the Insurance industry will be highly regarded, but not essential.
- Call centre experience will also be highly regarded, but not essential.
- Outstanding attention to detail and excellent verbal and written communication skills.
- The ability to show empathy to customers who have suffered loss.
- A positive can-do attitude and great team worker.
As one of the South Australia's largest and most iconic organisations, we're proud to deliver our trusted range of motor, home, and travel services to more than 820,000 members. In our vision to make life better for members and better for our community, we're also elevating our offering to include electric vehicle charging, Solar and Battery and more.
We're also one of the state's largest employers (and growing), with more than 1400 employees working collectively with the common goal to keep our members moving. With a range of locations from RAA Place in the CBD, Mile End, Adelaide Airport and more, our workplaces are growing too – but all still proudly SA-based.
Benefits- Free RAA premium road service.
- Access to our Member Benefits program.
- Generous discounts on all RAA products.
- Flexible work arrangements.
- 12 weeks paid parental leave.
- Ongoing Training & Development opportunities and a Study Support Program.
- Wellbeing facilities and Corporate Health Insurance Plan.
- On-site Cafe with Barista.
