
Lead Performance Manager
6 days ago
We are seeking an experienced Lead Performance Manager to join our Equipment Finance Operations team in Parramatta.
This role involves managing performance and implementing capability development strategies for team members. You will be responsible for ensuring team members adhere to established protocols, policies and procedures when completing tasks, while identifying opportunities for continuous improvement of team and business processes.
Key Responsibilities:
- Develop and implement strategic plans to drive performance excellence
- Mentor team members to enhance their skills and capabilities
- Ensure compliance with regulatory standards and internal procedures
- Identify areas for process improvement and recommend solutions
Requirements:
- Demonstrated leadership experience delivering exceptional results in a customer-centric environment
- Proven ability to develop and execute strategic plans to drive business growth
- Excellent communication, interpersonal and organisational skills
- Ability to utilise data analytics to inform decision-making and drive efficiency
- Understanding of overall business processes, support systems and tools
- Ability to identify opportunities for continuous improvement with a strong focus on quality and risk management
What We Offer:
- A competitive remuneration package
- A supportive and collaborative work environment
- Industry-recognised qualifications and training
- Career planning tools and resources
- Flexible working arrangements
- Generous paid and unpaid parental leave
- Ongoing professional development and growth opportunities
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