Administrative Assistant

1 day ago

Blacktown City Council, Australia beBeeCustomer Full time $65,000 - $75,000
Job Title: Administrative Assistant

As an integral member of our operations team, you will be responsible for managing the front desk and providing administrative support to internal departments and clients. This dynamic role offers a unique blend of customer-facing duties and behind-the-scenes tasks that require excellent organizational skills, attention to detail, and effective communication.

Key Responsibilities:
  • Customer Service: Serve as the primary point of contact for customers, responding to inquiries in a timely and accurate manner, and providing exceptional service to ensure a positive experience.
  • Front Office Management: Maintain a clean and organized workspace, ensuring a welcoming atmosphere for clients and visitors.
  • Communication: Answer and direct incoming calls, respond to emails, and coordinate with internal teams to resolve issues efficiently.
  • Administrative Support: Manage mail, stationery, and office supplies, as well as provide data entry services and update internal databases accurately.
  • Event Planning: Assist in coordinating meetings, events, and team projects, ensuring seamless execution and excellent outcomes.
  • Diary Management: Support diary management and appointment bookings, ensuring smooth scheduling and minimal disruptions.
  • Document Preparation: Prepare and check documents for accuracy, ensuring compliance with company standards.
  • Client Liaison: Respond to client enquiries and provide assistance throughout their process, fostering strong relationships and resolving issues promptly.

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