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Full Time Shop Assistant

2 months ago

Bondi Junction, New South Wales, Australia Harris Farm Markets Full time

About Harris Farm Markets

We are a leading fresh food retail business with a strong brand reputation for delivering high-quality food and excellent customer service. Our goal is to create a unique shopping experience that makes customers feel connected to the natural joy of food.

Our Culture

We value our employees and strive to create a positive and inclusive work environment. Our engagement survey results show that our team members feel proud to work for us, love the people they work with, and are passionate about delivering exceptional customer experiences.

Job Summary

We are seeking a highly motivated and customer-focused Shop Assistant to join our team. As a Shop Assistant, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and ensuring that our products are displayed in an appealing and attractive manner.

Key Responsibilities

  • Customer Service: Provide exceptional customer service by assisting customers with their queries, resolving issues, and ensuring that they have a positive shopping experience.
  • Store Maintenance: Maintain a clean and organized store environment, including restocking shelves, cleaning displays, and ensuring that the store is well-lit and welcoming.
  • Product Display: Ensure that our products are displayed in an appealing and attractive manner, including creating visually appealing displays and maintaining accurate department signage and pricing.
  • Teamwork: Work collaboratively with other team members to achieve sales targets, resolve customer issues, and maintain a positive and inclusive work environment.
  • Continuous Improvement: Identify opportunities for improvement and suggest ways to enhance the customer experience, improve store efficiency, and increase sales.

Requirements

  • Customer Service Experience: Previous experience in customer-facing roles, with a strong focus on providing exceptional customer service.
  • Communication Skills: Excellent communication skills, both verbal and written, with the ability to communicate effectively with customers, colleagues, and management.
  • Teamwork: Ability to work collaboratively with other team members to achieve sales targets, resolve customer issues, and maintain a positive and inclusive work environment.
  • Flexibility: Ability to work flexible hours, including weekends and public holidays, to meet the needs of the business.

Benefits

  • Competitive Salary: A competitive salary and benefits package, including a 25% discount on shopping with us.
  • Opportunities for Growth: Opportunities for career growth and development, including training and professional development programs.
  • Fun and Supportive Work Environment: A fun and supportive work environment, with a focus on teamwork, collaboration, and continuous improvement.