Customer Service Expert for Hydraulic Rock Drilling Solutions

2 days ago


KalgoorlieBoulder, Australia Epiroc Full time
Company Overview

Epiroc is a leading manufacturer of innovative solutions for the mining and infrastructure industries.


Estimated Salary

$80,000 - $110,000 per annum, depending on experience.


Job Description

As a Product Support Specialist with Epiroc, you will be responsible for driving service success and improving customer satisfaction. You will assist in customer project and reliability solutions for hydraulic rock drill and related products, requiring domestic and international travel and a 2/2 roster.


Required Skills and Qualifications
  • Ability to be adaptable, work independently and within a team, show initiative and take on a variety of tasks.
  • Reliable, highly organized, able to meet deadlines and perform under pressure.
  • Experience with RDSA or OEM products is highly regarded.
  • A positive, friendly, and helpful attitude with a high customer focus.
  • Underground mining industry knowledge, specifically with the processes associated with hydraulic rock drilling, is desirable.
  • Relevant trade qualifications, such as Diesel Fitter equivalent, are required.

Benefits
  • Opportunity to develop your career in a dynamic and supportive work environment.
  • Training and personal growth opportunities.
  • Attractive employment benefits and remuneration.
  • Equal opportunity employer encouraging diversity and sustainability.

Others

Epiroc is committed to giving you every opportunity to succeed in a culture of innovation, diversity, and collaboration, combined with a caring atmosphere.



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