Senior Claims Consultant, Property

2 weeks ago


Sydney, New South Wales, Australia Berkshire Hathaway Specialty Insurance Full time

Job Opportunity:

Berkshire Hathaway Specialty Insurance (BHSI) is seeking a Property claims professional with experience in Industrial Special Risk placements, including complex business interruption, Commercial and Corporate Property and Strata claims.

This role reports to the Claims Manager, Property and is based in our Sydney office.

We are looking for an individual who is intelligent, passionate and who is always striving towards excellence.

Duties & Responsibilities:

  • Managing a broad portfolio of claims and providing high levels of customer service and technical claims management with a proactive approach to achieving strong results for insureds.
  • Collaboration with the broader BHSI Property team including risk engineering and underwriting on claims trends, portfolio development, policy wordings and risk issues.
  • Being a market face of Property claims for BHSI and working together with customers, brokers and vendors to drive claims to timely and appropriate solutions.
  • Ensure high levels of customer service and technical claim file quality with a proactive approach to achieving an optimal result for all parties; develop your own skill set through learning, development and engagement.
  • Providing professional input into the delivery of BHSI's plans, goals and objectives.
  • Build relationships of trust with BHSI's customers and broker partners, with as needed travel to client / broker meetings, site inspections, mediations, conferences, and other industry events.

Qualifications, Skills and Experience:

  • Minimum of 5 years of corporate/commercial property claims handling experience; including business interruption.
  • Strong customer service and interpersonal skills.
  • Ability to work both autonomously and in a team environment.
  • A high level of professionalism and personal responsibility.
  • Relevant tertiary qualifications, loss adjusting designations or matching equivalency required.

BHSI Offers:

  • A competitive package and exciting growth opportunities for career-oriented teammates.
  • A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates and our other stakeholders.
  • A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.


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