
Technology Operations Specialist
6 days ago
The role of a Technology Project Coordinator is pivotal in driving the execution of high-impact initiatives across technology project coordination and operations. As a key team member, you will collaborate closely with the CTO and Technology leadership to ensure seamless delivery.
Key Responsibilities:- Program & Project Coordination: Track progress across engineering, product, data, and devices workstreams, ensuring alignment and efficiency.
- Maintain timely delivery schedules, RAID logs, and milestone tracking in Jira, guaranteeing accuracy and accountability.
- Drive weekly status updates, providing visibility into the roadmap and facilitating informed decision-making.
- Escalate blockers and follow up on actions, promoting accountability and mitigating risks.
- Coordinate cross-functional communications between tech, product, marketing, and business teams, fostering effective collaboration.
- Assist with onboarding/offboarding processes (access, equipment, induction) to ensure smooth transitions for new hires.
- Support tooling administration (e.g., Jira, Confluence, access requests), streamlining technical operations.
- Help manage vendor relationships, renewals, NDAs, and SOWs in partnership with Finance and Legal, maintaining integrity and compliance.
- Maintain documentation and compliance records for tech operations, ensuring transparency and accountability.
- Prepare dashboards and updates for internal forums, highlighting progress vs. plan, risks, and budget signals.
- Support post-incident reviews and change/release documentation standards, promoting knowledge sharing and best practices.
- Help run workshops, planning sessions, and team events, enhancing collaboration and strategic thinking.
- Provide comprehensive administrative support to the CTO, including calendar management, meeting coordination, prioritization, briefings, and budget support.
- Prepare documents, presentations, and reports to support executive decision-making and communication updates.
Required Skills & Qualifications:
- Early-career professional with strong coordination and communication skills.
- Comfortable working across multiple stakeholders and priorities.
- Must have admin experience with Jira, Confluence, or similar tools is a plus.
- Interest in technology, operations, and strategic execution.
- Proactive, detail-oriented, and eager to learn.
Benefits:
- Directly enable the CTO and Technology org to deliver mission-critical outcomes.
- Gain exposure to operations that impact families and seniors across Australia, Europe, and the US.
- Learn the inner workings of a scaling, high-growth, ASX-listed technology company with excellent opportunities for career advancement.
- Work directly with senior executives and gain exposure to strategic decision-making in a technology scale-up.
- Be part of a purpose-driven team building AI-driven safety solutions that make a real difference in people's lives.
Why This Role Matters:
- Clear visibility of tech initiatives and delivery status.
- Smoother onboarding for new hires and predictable interview scheduling.
- No missed renewals or delivery dates; blockers escalated early.
- Weekly status updates and RAID logs in place.
- Crisp reporting packs for internal forums with clear actions and decisions.
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