Unified Communications Services Engineer
1 month ago
**About the Role**
Bendigo and Adelaide Bank is seeking an experienced Unified Communications Services Engineer to join our team. This is a key contributor role in ensuring the reliability, security, and delivery of Unified Communication capabilities and services.
As a Unified Communications Services Engineer, you will be responsible for designing, building, deploying, and supporting Amazon Connect for our Contact Centre and business. You will work closely with the business and various cross-functional teams to manage the platform effectively and better enable end users.
The ideal candidate will have commercial experience in telecommunications and network operations, as well as experience with Amazon Connect for Contact Centre and Microsoft Teams Calling. Proven experience and knowledge of IT technology and infrastructure, SIP protocol, networking, and telephony systems are essential.
You will also have excellent communication and teamwork skills, with the ability to influence and support your leader with decisions regarding sequencing, technical design, and investment. Experience with DevOps engineering, Python, Lambda, Terraform, and React is a plus.
**Benefits and Perks**
We offer flexible work options, a hybrid model with a minimum of two days in a local Head Office per week, and a range of benefits including ongoing development opportunities, education fee reimbursement, and wellness programs through our partnership with Sonder.
Bendigo and Adelaide Bank is committed to diversity and inclusion, and we welcome applications from candidates who bring diversity of thought to our business. We believe that a diverse workforce supported by an inclusive culture is central to our success.
**Estimated Salary: AU$100,000 - AU$130,000 per annum**, depending on experience.
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