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Customer Service Representative

2 weeks ago

Newcastle West, Limerick, Australia WSAudiology Full time
Unlock Human Potential with WSAudiology

We are a global leader in the hearing aid industry, empowering millions of people worldwide to unlock their full potential. Our team invites you to join us on this mission.

About the Role
  • You will engage with customers through phone, email, and in-person interactions, providing tailored product information and resolving concerns efficiently.
  • Schedule appointments for hearing assessments and consultations with our expert audiologists.
  • Guide customers through our innovative range of hearing devices and accessories.
Requirements
  • 2+ years of experience in delivering customer service in retail or allied health environments.
  • Good computer literacy and ability to navigate various software programs (CRM, appointment management, etc.).
  • Attention to detail with a solid administrative background and collaborative spirit.
Why Join Us?
  • Ongoing training and continuing professional development to support your career growth and opportunities.
  • Clinic incentives available throughout the year.
  • Paid Parental Leave.
  • Hearing Aid Benefits available to Employees, Family, and Friends.
  • Access to Employee Assistance Program (EAP) at no cost.