Exceptional Customer Experience Representative

11 hours ago


Melbourne, Victoria, Australia beBeeCustomerSupport Full time $56,000 - $88,000

This is an exceptional customer service opportunity for experienced, energetic and reliable individuals with a drive to create positive impact in the business world.

As a key member of our team, you will be responsible for delivering outstanding B2B and B2C customer experience, working in a dynamic and fast-paced environment.

Key Responsibilities:

- Diagnose and coordinate resolutions to customer warranty claims and issues

- Respond to customer queries, provide quotes and information about products and promotions

- Maintain accurate data entry and system data maintenance

- Provide administrative support to sales teams

You Will Need To Display:

- Strong interpersonal skills and ability to develop productive relationships with colleagues and customers

- Positive attitude, excellent communication skills, and problem-solving abilities

- Ability to work well under pressure and meet deadlines

- Excellent computer skills, including intermediate Excel

Our Ideal Candidate:

- Is a true team player with a customer-centric approach and values

- Has strong troubleshooting and critical thinking skills

- Possesses a genuine passion for delivering exceptional customer experiences and exceeding expectations



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