Compassionate Healthcare Administrator

5 days ago


Bunbury, Western Australia beBeeMedicalReception Full time $55,000 - $74,000

About Our Healthcare Organisation

We are seeking a highly skilled and compassionate Medical Receptionist to join our team in Western Australia. As the first point of contact for patients and referrers, your role is pivotal in delivering exceptional customer service and ensuring the smooth running of our day-to-day operations.

Your Key Responsibilities Will Include:

Welcome patients and manage front-desk responsibilities in a professional and empathetic manner

Answer telephone enquiries and respond efficiently and sensitively to patient needs

Schedule patient appointments and determine examination requirements

Communicate preparation instructions, procedure costs, and billing information clearly to patients

Register patients, manage paperwork, and handle billing and EFTPOS transactions

Ensure timely and accurate dispatch of reports

Perform Medicare and Veterans Affairs claims batching

Support other administrative tasks as directed by management

The Ideal Candidate Will Possess:

Previous experience in a medical reception or healthcare administration role

Familiarity with patient booking and entry systems (RIS experience highly regarded)

Strong knowledge of medical terminology, especially in imaging

A high level of professionalism, empathy, and interpersonal communication skills

Excellent time management, multitasking, and problem-solving abilities

Accuracy in data entry and confident use of Microsoft Office and practice software

Cash handling and EFTPOS experience

The ability to work independently and collaboratively within a team

A willingness to work across multiple sites if required



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