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Maintenance Operations Coordinator

2 months ago

Canberra, ACT, Australia SG Fleet Full time

About SG Fleet

SG Fleet is a leading financial services company that specializes in fleet management, vehicle leasing, and salary packaging. With a presence across Australia, the UK, and NZ, we have a total portfolio under management of $2.5 Billion and over 1200 employees.

Our Perks

  • We offer a range of benefits to support your wellbeing, including up to four extra days of leave each year, known as Wellness days.
  • We provide industry-leading 20 weeks paid parental leave.
  • You can save with vehicle salary packaging.
  • We offer monetary service milestone awards.
  • There's a recruitment referral bonus.
  • You can enjoy discounted mobility products and services.
  • We offer flexible work arrangements.
  • Career progression opportunities are available, with over 25% of our vacancies filled internally.
  • We provide education support towards your growth, including an individual learning budget per year, free access to LinkedIn Learning, and more.
  • You can take two paid volunteer days each year to give back to causes that matter to you.
  • We offer health and wellbeing support, including a subsidy and an innovative Employee Assistance Program.

About the Role

This position is responsible for providing approvals to approved service repairers of passenger, commercial vehicles, and equipment nationally. You will provide the resultant invoice for payment and manage maintenance costs incurred after the vehicle has been delivered to the customer. This role requires providing appropriate and accurate information, while ensuring day-to-day queries and operational issues are carried out and resolved within agreed timeframes.

Your Responsibilities

  • You will approve suppliers' requests for the maintenance and repair work on managed vehicles and equipment.
  • You will ensure all services carried out are within the manufacturers' service requirements.
  • You will ensure defective vehicle and equipment repairs are carried out in accordance with the current CoR and Health and Safety processes.
  • You will actively work with external suppliers to provide support and improve their EVO portal usage.
  • You will assist customers with general maintenance enquiries.

About You

  • You are a qualified diesel mechanic.
  • You are an effective communicator, both verbally and in writing, demonstrating good listening and probing skills.
  • You critically analyze information and solve problems, demonstrating resourcefulness, perseverance, and accountability.
  • Please note, a requirement of this role is that you MUST be a licensed heavy vehicle mechanic.