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Settlements Specialist
2 months ago
About the Role:
- Negotiate liability with various third parties, ensuring accurate and timely resolutions.
- Deliver outstanding customer service by quickly finalising third-party claims.
- Maintain a strong focus on quality and compliance in all client interactions.
- Investigate accidents, determine liability, and negotiate settlements with confidence.
Key Responsibilities:
- Develop and maintain strong relationships with clients and third-party stakeholders.
- Conduct thorough investigations into accidents and incidents to determine liability.
- Negotiate settlements with third-party stakeholders to achieve fair and timely resolutions.
- Provide exceptional customer service to clients, ensuring their needs are met and exceeded.
What We Value in Our Team Members:
- Strong negotiation and communication skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Attention to detail and ability to maintain accurate records.
- Strong analytical and problem-solving skills.
- Previous experience in a similar role or industry (highly regarded).
What We Offer:
- Permanent full-time position with competitive salary and incentive component.
- Career progression opportunities prioritizing internal promotions.
- 22 Days Annual Leave, plus volunteer leave and yearly Salary Reviews.
- Paid induction training and ongoing career development.
- Onsite amenities and benefits.
About Youi:
Youi is a dynamic and innovative insurance company that values its employees and customers. We are committed to delivering exceptional insurance solutions and providing a positive work environment for our team members.
