Retail Operations Manager

4 weeks ago


Indooroopilly, Australia The Athlete's Foot Full time
About The Athlete's Foot

We aim to achieve absolute customer satisfaction by providing caring, professional service and quality products. Our team members value health, fitness and being of service to others.

Job Summary

This is an exciting opportunity for a Retail Operations Manager to join our team at The Athlete's Foot Indooroopilly. As a key member of our management team, you will be responsible for the day-to-day running of the store, ensuring exceptional customer satisfaction and maximizing sales.

Responsibilities
  • Maximise sales revenue through effective merchandise management and visual merchandising
  • Lead and develop a high-performing team, providing coaching, mentoring and performance feedback
  • Ensure compliance with company standards and policies, maintaining a safe and healthy work environment
  • Provide excellent customer service during peak retail periods, including weekends and public holidays
  • Fitting and serving customers, processing sales and maintaining accurate records
Requirements
  • Customer service experience, preferably in a retail environment
  • Previous experience as a Store Manager or Assistant Manager looking for the next step
  • Excellent communication and interpersonal skills, with the ability to engage with all ages and cultures
  • Able to work effectively in a fast-paced environment, with a focus on continuous improvement
Benefits

As a Retail Operations Manager at The Athlete's Foot, you can expect:

  • A competitive salary of $85,000 - $95,000 per annum, depending on experience
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a leading sports retailer, passionate about delivering exceptional customer experiences


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