Customer Service Representative Position

6 days ago

Brisbane, Queensland, Australia beBeeCustomer Full time

Customer Service Representatives are essential to delivering a positive customer experience. As the first point of contact for customers, they handle inbound calls to provide support and resolve issues.

Main Responsibilities:

  • Respond to customer inquiries in a prompt and professional manner
  • Resolve customer complaints and concerns with patience and efficiency
  • Provide accurate information about products and services
  • Maintain detailed records of customer interactions
  • Meet performance targets and follow company procedures

Key Qualifications:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with high call volumes
  • Problem-solving mindset with a customer-first approach
  • Basic computer and data entry skills

Job Benefits:

This role offers an excellent opportunity for personal and professional growth. You will be part of a dynamic team that is committed to providing exceptional customer service.

About the Job:

  • Contract Type: Permanent
  • Focus: Customer Service
  • Industry: Call Centre and Customer Service
  • Workplace Type: Hybrid
  • Experience Level: Entry Level

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