Customer Solutions Specialist

5 hours ago


Sydney, New South Wales, Australia TR3 Recruitment Full time
Customer Solutions Specialist

We are seeking a skilled Customer Solutions Specialist to join our team at TR3 Recruitment. As a key member of our team, you will be responsible for delivering exceptional customer experiences to customers experiencing hardship and sensitive personal situations.

Key Responsibilities:

  • Provide empathetic and solutions-focused support to customers
  • Work collaboratively with internal stakeholders to resolve customer issues
  • Develop and maintain a deep understanding of customer needs and preferences
  • Contribute to the development of new processes and procedures to improve customer outcomes

Requirements:

  • High attention to detail and ability to work under pressure
  • Empathetic nature and genuine passion for helping others
  • Strong commitment to providing an exemplary customer service experience
  • Contact centre experience or similar phone environment (desirable, but not essential)

About TR3 Recruitment:

We are a boutique firm specialising in the provision of tailored recruitment and consulting services. Our primary objective is to provide the best possible service to our candidates and our clients, whilst upholding our driving principles of sustainability, mutuality and trust.

Why Work with Us:

We offer a dynamic and supportive work environment, with opportunities for professional development and career growth. Our team is passionate about delivering exceptional customer experiences and making a positive impact in the community.



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