Retail Operations Manager

3 days ago

Goulburn, New South Wales, Australia beBeeLeadership Full time $61,495 - $63,703

Job Overview

The primary function of this role is to oversee the day-to-day operations of a retail establishment.

  • Roster team members and ensure effective coverage at all times.
  • Develop and implement training programs for employees to enhance their skills and knowledge.
  • Manage inventory levels and coordinate ordering processes.
  • Safeguard store assets and maintain a secure environment.

Leadership Qualities

To succeed in this position, one must possess:

  • Excellent leadership and communication skills.
  • A strong ability to motivate and coach team members.
  • Organizational and time management skills to meet deadlines.

Key Responsibilities:

- Team Management: Roster, train, and supervise staff to achieve sales targets and high customer satisfaction.

- Operations: Maintain stock control, manage inventory, and handle cash transactions efficiently.

- Customer Service: Deliver exceptional service to customers through active listening and problem-solving.

- Store Appearance: Ensure store appearance meets company standards by implementing visual merchandising strategies.

- Maintenance: Carry out regular maintenance tasks to prevent equipment breakdowns.

Requirements:

Applicants should have:

- At least 1 year of experience in a leadership role.

- Strong organizational and time management skills.

- Ability to work independently with minimal supervision.

Preferred Skills:

- Experience in retail management or a related field.

- Leadership certification or training.

- Proficiency in inventory management software.

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