Senior Program Manager
4 days ago
About the Role
The Benevolent Society is seeking a highly skilled and experienced Senior Program Manager to lead our Resilient Families program in Melrose Park. As a key member of our team, you will be responsible for empowering your team to deliver exceptional services that reduce the risk of children entering out-of-home care.
Key Responsibilities
- Lead the team to maximize client outcomes while ensuring alignment with organisational, service, and compliance objectives.
- Support Case Managers in understanding the organisation's vision and translating it into everyday practice, while fostering employee engagement and performance.
- Collaborate with the Manager to enhance team efficiency, sustainability, and process improvements, while ensuring high-quality service delivery.
- Facilitate team communication, performance reviews, capability building, and identify learning opportunities to address gaps and enhance service outcomes.
Our Benefits
- Salary Benefits - You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay.
- Motor Vehicle Packaging Options – to suit your lifestyle.
- Work/Life Balance - Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
- Recognition and Reward - Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
- Wellness - Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
- Professional development - We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
Requirements
- A degree qualification in Social Work, Psychology, Allied Health, or related discipline.
- Program Leadership - experience managing and leading programs in the Community Services sector.
- People Leadership - experience building/maintaining an engaged, high performing team and developing their capability.
- Practice Leadership - a passion for continuous improvement and implementing industry best practice into service delivery.
- Flexible & Collaborative Approach – lead this innovative team/program and engage a range of stakeholders.
- Excellent understanding of child protection issues & client vulnerabilities, and the impact of trauma and the effect on child behaviour and development.
- Strong skills and experience in assessing, identifying, and addressing child protection concerns.
- Ability to multi-task and prioritise in a fast-paced environment, ever changing environment.
- Holistic strengths-based approach to achieve lasting change.
About Us
The Benevolent Society's vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.
Our Commitment to Reconciliation
We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples. We are strongly committed to reconciliation with Aboriginal and Torres Strait Islander people of Australia.
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