Retail Customer Experience Specialist

1 week ago


Ballarat, Victoria, Australia beBeeCustomer Full time $30 - $40

Job Opportunity: Customer Experience Expert


We are seeking a Customer Service Representative to join our team in Ballarat. As a key member, you will be responsible for delivering exceptional customer experiences, building lasting connections with customers, and driving sales through promotions.


About the Role


This is an exciting opportunity to work with a global retail company that's shaping a brighter future for all. At bp Retail, we are reimagining energy for people and our planet, serving over 60 million customers every year across Australia.


You will build the energy and excitement in our store, helping us learn from each customer interaction to evolve our products and services. You will also have the opportunity to power your growth and development with training, resources, and support from like-minded colleagues.


Key Responsibilities


  • \
  • Deliver exceptional customer service, building lasting connections with customers\
  • Drive sales through in-store promotions and conversions\
  • Work collaboratively with the team to achieve sales targets and improve customer satisfaction\
  • Prioritize tasks without sacrificing the customer experience\
  • Embody a safety-first approach with a level-head in emergency situations\


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