Customer Experience Ambassador

2 days ago

Ballarat, Victoria, Australia beBeeCustomer Full time $55,000 - $70,000
Customer Service Specialist

We are a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses.

  • Our company brings together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business positioned to address the world's evolving vision needs.

We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa alongside licensed brands such as Tiffany & Co, Burberry and CHANEL while our cutting-edge lenses Varilux and Transitions lead the industry in innovation.

Key Responsibilities

In Australia and New Zealand, we operate Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, our employees work towards a common mission to help people see more and be more.

  • You will be involved in the customer's journey of styling and customizing High-Fashion frames from luxury brands like D&G, Tiffany & Co, Jimmy Choo, Burberry and more.
  • Champion and promote our amazing brands by providing an exceptional customer experience through making a connection, attention to detail and offering a personalized shopping experience.
  • Contribute to a positive and fun store environment by participating in sales activities and achieving sales targets.
Requirements

About you:

  • Previous retail, sales or customer service experience is required.
  • Excellent communication and people skills are essential for success in this role.
  • Motivated with a drive to achieve sales targets and contribute to the growth of our business.
  • You thrive in an exciting, fast-paced environment where no two days are ever the same.

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