Customer Service Representative
3 weeks ago
About the Role
We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our operations team, you will play a vital role in managing customer interactions and ensuring seamless stock control.
Key Responsibilities
- Manage and execute contracts effectively to meet customer needs.
- Handle inbound calls and respond to sales inquiries in a timely and professional manner.
- Create contracts and provide in-person client support to ensure customer satisfaction.
- Coordinate supply movements to ensure timely delivery of products.
- Perform data entry tasks to maintain accurate records.
- Plan and source supplies to meet customer demands.
- Work with stakeholders to ensure stock is ready for dispatch.
- Assist with stock management and workshop planning to optimize operations.
Requirements
- A customer-focused attitude with a desire to provide excellent service.
- Strong attention to detail and organizational skills.
- Ability to handle peak periods with a calm and composed approach.
What We Offer
- A competitive salary and above-market rate.
- A supportive and inclusive work environment.
- Opportunities for continuous learning and career advancement.
- A rewarding role in a leading company in the industrial industry.
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