Administrative Support Specialist

2 months ago

Melbourne, Victoria, Australia SG Fleet Full time
About SG Fleet

SG Fleet is a leading financial services company specializing in fleet management, vehicle leasing, and salary packaging. With a presence across Australia, the UK, and NZ, we have a total portfolio under management of $2.5 Billion and over 1200 employees.

Perks and Benefits
  • Recharge and relax with up to four extra days of leave each year, known as Wellness days
  • Industry-leading 20 weeks paid parental leave
  • Save with vehicle salary packaging
  • Monetary service milestone awards
  • Recruitment referral bonus
  • Discounted mobility products and services
  • Flexible work arrangements
  • Career progression opportunities, with over 25% of vacancies filled internally
  • Education support, including an individual learning budget per year, free access to LinkedIn Learning, and more
  • Two paid volunteer days each year to give back to causes that matter
  • Health and wellbeing support, including a subsidy and an innovative Employee Assistance Program
About the Role

This position is responsible for providing maintenance administrative duties to support SG Fleet's supplier and customer requirements. The role assists with the creation and processing of supplier purchase orders, distribution of outbound customer notifications, and manages inbound tasks generated from internal and external stakeholders.

Key Responsibilities
  • Inspect and authorize payment of service orders raised, ensuring customer requirements are met and advising on potential process improvements
  • Role model excellent customer service and drive a customer-first culture by managing issues effectively and in a timely manner
  • Provide administration support with the management of Maintenance Team-related tasks, such as mid-lease changes, due-for-service, and bulk approvals
  • Perform purchase order reconciliation, in conjunction with Finance, to ensure cost control and invoicing accuracy
  • Ownership of a portfolio of assigned tasks involving varied administration, supplier, and customer support functions
Requirements
  • Good communication skills, both written and verbal, with the ability to communicate at all levels
  • Competent level of proficiency in software packages, with the ability to learn new systems confidently
  • Strong organizational and prioritization skills, meeting specified deadlines and reporting regularly on progress
  • Critically analyzes information and resolves problems through to complete resolution in a timely and effective manner
  • Consistently driven to take responsibility for high-quality work, showing innovative and forward thinking

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