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Senior Service Sales Specialist

4 weeks ago

Scoresby, Victoria, Australia Thermo Fisher Scientific Full time

Work Schedule

Standard (Monday to Friday)

Environmental Conditions

Office environment

Job Overview

Thermo Fisher Scientific is seeking a highly motivated Service Sales Specialist to join our team. As a world-class leader in scientific research and technology, we are committed to making the world healthier, cleaner, and safer.

Key Responsibilities

  • Qualify new sales opportunities and provide prospects to increase contract attachment rates through lead generation and analysis.
  • Meet or exceed defined Key Performance Indicators to drive exceptional sales performance and revenue growth.
  • Communicate with customers through daily outbound telephone calls and emails to all levels and functional areas, providing exceptional customer service and support.
  • Maintain and update customer contact information in our internal management system, ensuring accurate and up-to-date records.
  • Support the sales quoting process and participate in contract negotiations, providing expert knowledge of our service and support offerings.
  • Capitalize on training opportunities to develop in-depth knowledge of our products and services, staying up-to-date with industry trends and developments.
  • Work collaboratively within cross-functional teams to achieve organizational objectives and drive business results.
  • Understand the competitive landscape to position our products effectively and make informed sales decisions.
  • Use information from various sources to analyze and develop sales opportunities with high returns on investment, driving business growth and revenue.
  • Support marketing programs as assigned by the Sales Manager, contributing to the development and execution of sales strategies.
  • Complete assigned tasks and projects efficiently and with maximum productivity, meeting deadlines and delivering results.

Requirements

  • 3 to 5 years of experience in service sales, with a proven track record of consistently achieving and exceeding goals and objectives.
  • Strong interpersonal, oral and written communication, and presentation skills, with the ability to build and maintain relationships with customers and colleagues.
  • Computer proficiency in MS Office and the internet, with the ability to learn and adapt to new technologies and systems.
  • Must deliver excellent customer service, with a focus on meeting and exceeding customer expectations.
  • Must possess the organizational skills to multi-task and meet deadlines as needed, prioritizing tasks and managing time effectively.

What We Offer

We offer competitive compensation and benefits packages, along with opportunities for professional growth and development. If you are a motivated individual with a passion for sales and customer service, we invite you to apply for this exciting opportunity.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.