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Assistant Manager

2 months ago

Slacks Creek, Queensland, Australia Coles Full time

About the Role

We are seeking a highly skilled and motivated Assistant Manager to join our team at Coles Express. As a key member of our site management team, you will be responsible for assisting the Site Manager in driving business growth, improving operational efficiency, and delivering exceptional customer experiences.

Key Responsibilities

  • Assist the Site Manager in developing and implementing business strategies to drive sales growth and improve customer satisfaction
  • Contribute to the development and implementation of operational processes and procedures to improve efficiency and productivity
  • Provide coaching and training to team members to ensure they have the skills and knowledge required to deliver excellent customer service
  • Assist with the management of stock levels, inventory, and merchandising to ensure optimal store presentation and customer engagement
  • Contribute to the development and implementation of safety protocols and procedures to ensure a safe working environment
  • Assist with the management of fuel sales, shop sales, and other key performance indicators to drive business growth and improvement

About You

  • You have a strong background in retail operations and a proven track record of driving business growth and improving customer satisfaction
  • You have excellent communication and interpersonal skills, with the ability to work effectively with team members, customers, and stakeholders
  • You are a strong problem-solver with the ability to think critically and make sound decisions
  • You have a strong attention to detail and are able to maintain accurate records and reports
  • You are a team player with a positive attitude and a commitment to delivering exceptional customer service

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A dynamic and supportive work environment
  • A chance to work with a leading retail brand and contribute to the success of our business