Dining Experience Ambassador

3 days ago


Melbourne, Victoria, Australia The Standard Hotel Full time

The Standard Hotel, a leading hospitality provider, is seeking an exceptional individual to join our team as a Food and Beverage Attendant. This is a full-time and casual position, offering a dynamic work environment with opportunities for growth and development.

Located in Melbourne, our hotel is renowned for its commitment to delivering unforgettable dining experiences. As a member of our team, you will be responsible for creating memorable moments for our guests, showcasing your passion for cuisine, culinary arts, and beverages.

We are looking for someone who embodies the values of The Standard: Unconventional & Compassionate, Individuality & Teamwork, Creative & Pragmatic. If you have a great attitude, impeccable grooming, and a strong work ethic, we encourage you to apply.

About The Job
  • You will follow Hotel operating procedures, representing The Standard to the expected level of service.
  • Be on the floor, in full uniform, well-groomed, and ready for service at the start of your shift.
  • Prepare the floor and stations for service, adhering to established checklists and directions from the Manager on duty.
  • Develop a strong knowledge and understanding of all applicable food and beverage menus.
  • Stay informed about any specials on the menu and daily briefing points.
  • Serve food and drinks consistently, following The Standard's 'Order of Service'.
  • Build excellent relations with guests, welcoming them in a professional and friendly manner, and ensuring their wishes are met.
  • Attend all training sessions and team meetings as required.
  • Correctly follow company cash handling procedures and be responsible for all payments taken by yourself.
  • Carry out tasks assigned by the management team.
  • Maintain currency of RSA certification, amendments, and updates, adhering to RSA principles.
  • Evaluate OH&S requirements and report health or safety hazards or incidents in a timely manner.
About You
  • You should have experience with POS systems.
  • Possess a passion for delivering exceptional dining experiences.
  • Have impeccable grooming and presentation.
  • Embody a great, energetic work ethic and a vision to build a fantastic team environment.

We estimate the salary for this role to be approximately AU$60,000 - AU$80,000 per annum, depending on experience and qualifications.



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