Excellence in Rider Experience Management

2 weeks ago

Sydney, New South Wales, Australia beBeeRider Full time $120,000 - $180,000

Unlock Rider Experience Excellence

The Core Rider team sits within Mobility Consumer Growth, the backbone of Uber's rider engagement and retention strategy. This role owns Rider Experience, managing consumer growth investments and CRM operations to improve experience and build a cohesive strategy.

Key Responsibilities:

  • Own Rider Experience for ANZ: monitor key experience metrics, identify problem areas, create recommendations based on analytical insights and execute to solve user problems.

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