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Sydney Mail Operations Manager
3 weeks ago
We are seeking a professional Mail Center Manager to work in our Sydney location. The successful candidate will be responsible for managing mail and office supplies, providing excellent customer service, and maintaining confidentiality.
- Job Summary: Manage mail and office supplies, provide exceptional customer service, and maintain confidentiality.
The Mail Center Manager will be responsible for:
- Receiving, scanning, and filing mail
- Discarding, shredding, opening, and scanning mail contents upon customer direction
- Answering inbound calls and in-person inquiries from customers in a prompt and professional manner
- Assisting customers to retrieve their mail in a courteous fashion
- Ensuring the highest level of customer service
- Maintaining inventory of mail and office supplies
To excel in this role, you should have:
- Ability to work independently and handle confidential mail with absolute discretion
- Results-oriented and strong work ethic
- Organization skills and excellent verbal and written communication skills
- Previous experience in an office coordinator role with an emphasis on customer service
