Regional Quality Manager

3 weeks ago

Canberra, ACT, Australia RSL LifeCare Full time
About Us

RSL LifeCare is a leading social purpose organisation providing comprehensive aged care, retirement living, and veteran support services. Our mission is to empower veterans and seniors to live their best lives with confidence.

About the Role

We are seeking a highly skilled Regional Quality Manager to support our Canberra and Far South NSW operations. This role is responsible for establishing and maintaining quality and clinical governance systems and processes across all business functions to ensure a high standard of quality, care, and safety.

Key Responsibilities
  • Develop and Lead a Quality-Focused Culture
  • Implement and Maintain the RSL LifeCare Clinical Governance Framework Quality Framework
  • Drive Effective Engagement and Use of Local Teams with the RSL LifeCare Quality Management Systems
  • Monitor Compliance with Quality Assurance Activities, Including Audit Schedules, and Address Any Issues Identified
  • Assist in Preparing Responses to External Bodies, Such as the Aged Care Quality and Safety Commission, Within Designated Time Frames
  • Engage with and Support National Clinical Governance Focus Areas, Review Best Practice Initiatives, and Recommend Strategies to Improve Care Standards and Effectiveness
About You
  • Bachelor's Degree or Equivalent in a Relevant Field, Such as Nursing, Quality Management, or Related Discipline
  • Minimum of 3 Years' Quality Management Experience within the Health or Aged Care Sector
  • Able to Travel Interstate
  • Ability to Build and Maintain Effective Key Stakeholder Relationships with Both Internal and External Groups
  • High-Level Interpersonal and Influencing Skills, Including the Ability to Foster Effective Working Relationships with Line Managers and Gain Cooperation in the Development and Implementation of Processes and/or Projects
  • Proven Ability in Quality Management and Regulatory Compliance Using a Team Building Approach through Mentoring, Support, and Staff Development
  • Sound Understanding of the Aged Care Quality Standards and Guidelines
  • Excellent Communication Skills (Verbal and Written)
  • Australian Working Rights
Our Commitment to Diversity

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families, and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued, and heard regardless of their gender, sexual orientation, ethnicity, or disability.

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