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Regional Quality Manager

2 months ago

Canberra, ACT, Australia RSL LifeCare Full time
About Us

RSL LifeCare is a leading social purpose organisation providing high-quality aged care, retirement living, and veteran support services.

Our Mission

We empower our veterans and seniors to live their best lives with confidence by delivering integrated wellbeing and care solutions.

The Role

We are seeking a highly skilled Regional Quality Manager to support our Canberra and Far South NSW operations.

Key Responsibilities:
  • Develop and lead a high-performing quality-focused culture
  • Implement and maintain the RSL LifeCare Clinical Governance Framework and Quality Framework
  • Drive effective engagement and use of local teams with the RSL LifeCare Quality Management Systems
  • Monitor compliance with quality assurance activities, including audit schedules, and address any issues identified
  • Assist in preparing responses to external bodies, such as the Aged Care Quality and Safety Commission, within designated time frames
  • Engage with and support National Clinical Governance focus areas, review best practice initiatives, and recommend strategies to improve care standards and effectiveness
Requirements:
  • Bachelor's degree or equivalent in a relevant field, such as nursing, quality management, or related discipline
  • Minimum of 3 years' Quality Management experience within the health or aged care sector
  • Able to travel interstate
  • Ability to build and maintain effective key stakeholder relationships with both internal and external groups
  • High level interpersonal and influencing skills, including the ability to foster effective working relationships with line managers and gain cooperation in the development and implementation of processes and/or projects
  • Proven ability in quality management and regulatory compliance using a team building approach through mentoring, support and staff development
  • A sound understanding of the Aged Care Quality Standards and guidelines
  • Excellent communication skills (verbal and written)