Support Services Coordinator

1 week ago


Gold Coast, Queensland, Australia beBeeCaseManagement Full time $82,660 - $104,995

Make a meaningful difference in the lives of veterans and their families as a dedicated Support Services Coordinator. This role offers a unique opportunity to develop and implement tailored support plans, ensuring the well-being of those who have served.

About the Role:

The ideal candidate will possess a degree in Humanities/Arts (Social Welfare), Health Sciences, Social Science, or related field, with 3-5 years' relevant experience. They will have extensive knowledge and experience in Strength-based Case Management, empathy, and working in sensitive environments.

Key Responsibilities:
  • Develop comprehensive support plans using a veteran-centred approach.
  • Manage cases within various programs, including Veteran Homelessness and Emergency Relief Funds.
  • Conduct home and hospital visits to provide essential wellbeing services.
  • Foster strong relationships with internal and external stakeholders, such as The Salvation Army and DVA.
  • Monitor client progress and escalate complex issues when necessary.
Qualifications & Experience:
  • Degree in Humanities/Arts (Social Welfare), Health Sciences, Social Science, or related field, with 3-5 years' relevant experience.
  • Extensive knowledge and experience in Strength-based Case Management.
  • Empathy and experience in working in sensitive environments.
  • Understanding of ADF and veteran community needs is desirable.
  • Excellent communication skills and proficiency in Microsoft Office.
We Offer:

A supportive and inclusive work environment that fosters growth and development.

What You Need To Apply:

Please submit your resume and a cover letter outlining your qualifications and experience.



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