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Night Concierge

2 months ago

Adelaide, South Australia Hilton Worldwide, Inc. Full time
Job Title: Night Concierge

We are seeking a highly skilled and experienced Night Concierge to join our team at Hilton Adelaide. As a Night Concierge, you will be the welcoming face of our hotel, responsible for managing guest luggage, coordinating mail and taxi services, and assisting guests with their queries.

Key Responsibilities:
  1. Provide exceptional customer service to guests, ensuring a warm and welcoming experience.
  2. Manage guest luggage, including checking in and out, and coordinating transportation services.
  3. Assist guests with their queries, providing information on local attractions, tours, and events.
  4. Work closely with the Night Manager and other team members to ensure seamless service delivery.
  5. Maintain high standards of cleanliness and organization in the concierge area.
Requirements:
  1. Previous experience in a hospitality or customer service role.
  2. Excellent communication and interpersonal skills.
  3. Ability to work independently and as part of a team.
  4. Physical ability to lift luggage and enter/exit from guest cars.
  5. Full Driver's License and ability to drive manual and automatic vehicles.
  6. Fluent in English language.
What We Offer:

Hilton Adelaide offers a dynamic and supportive work environment, with opportunities for career growth and development. As a Night Concierge, you will be part of a team that is dedicated to delivering exceptional guest experiences and exceeding customer expectations.

We are committed to providing a safe and inclusive work environment, and we welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.