Senior Team Coordinator

10 hours ago

Sunshine Coast Regional District, Australia beBeeLeadership Full time $100,000 - $150,000
Team Lead Position

As a key figure in our organization, you will play a vital role in supporting clients achieve their goals. Your primary responsibilities will include:

Main Responsibilities:
  • Recruit, manage, educate, and monitor the performance of support workers to ensure quality care for clients.
  • Oversee the scheduling and allocation of support workers to meet client needs efficiently.
  • Ensure all KPIs are met in accordance with management directives and compliance requirements.
  • Work closely with the Business Development Coordinator to meet and exceed sales targets.
  • Maintain and build relationships with existing participants, Support Coordinators, Plan Managers, and Allied Health Professionals.
  • Manage the initial assessment, intake, and onboarding processes for new participants.
  • Maintain clear and accurate records and develop a records management system.
  • Attend Supported Independent Living (SIL) homes and report findings as part of internal audit processes.
Requirements:
  • Qualifications: Relevant three-year degree with two years of relevant experience; associate diploma with relevant experience; or lesser formal qualifications with substantial years of relevant experience.
  • Experience: At least 2 years of experience in team leadership or support management within the NDIS sector.
  • Knowledge: Strong understanding of the NDIS and its guidelines, statutory requirements relevant to work, and organisational programs, policies, and activities.
  • Skills: Strong communication and interpersonal skills, ability to multitask and manage multiple clients simultaneously, strong problem-solving and conflict resolution skills, leadership and team management skills, proficiency in Microsoft Office Suite and data analysis software.
About This Role

This is an excellent opportunity for a motivated and experienced individual to join our team and contribute to the success of our organization. If you have a passion for leading teams and making a difference in people's lives, we encourage you to apply.

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