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State Profit Protection Manager NSW/ACT

2 months ago

Roselands, New South Wales, Australia Myer Full time

About the Role

The Retail Loss Solutions Manager is responsible for leading the field-based Loss Prevention Operatives and driving engagement in stores with Retail Loss strategic initiatives. The primary objective is to deliver a commercial outcome by minimizing shrinkage in addition to providing a safe and secure environment for Myer Team Members and Customers.

Key Responsibilities

  • Manage Loss Prevention Operatives – Covert and uniformed internal security guards within the aligned region
  • Provide coaching and education to store team members on shrinkage awareness and outcomes to optimize the shrinkage result
  • Implement Retail Loss strategic initiatives to drive retail engagement
  • Manage the contract security resources deployed within the aligned region to ensure the desired behaviors are reflected and a return on investment is achieved
  • Partner with the aligned Retail Support Manager and Regional Area Manager/General Manager to ensure a united approach in delivering the Retail Loss strategic initiatives
  • Execute store-based audits with a coaching lens to drive compliance to shrinkage reduction tactics
  • Drive procedural compliance across the remit with a particular focus on procedures relating to apprehensions and surveillance

About You

  • The ability to influence and communicate with key stakeholders such as Police, Centre Security, and Brand Partner LPOs
  • Excellent communication skills and coaching capability
  • Understanding of financial reporting
  • Knowledge of state-specific legislation relevant to all matters pertaining to Loss Prevention. CCTV, Privacy, apprehensions
  • Proficient in Microsoft Word and intermediate Excel skills

Benefits

  • Discounted Health and Wellness and access to Employee Assistance Program (EAP) Counselling
  • Reduced cost of living - preferential rates on Home Loans, Credit Cards, and Car leasing options
  • A thriving and inclusive culture with career succession opportunities
  • Myer Team Member Discount online and instore