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Commercial Operations Director
2 months ago
We are seeking a highly skilled and experienced Commercial Operations Director to join our team at Merck Sharp & Dohme Corp. This is a pivotal role in our organization, requiring a dynamic change agent who can influence and shape the development and realization of our strategy.
Key Responsibilities- Commercial Strategy & Realisation: Develop and implement short-term and long-term company strategy and objectives, covering areas such as multi-year resource prioritization, launch excellence, go-to-market models, and field team productivity.
- CLT Governance: Partner with the Country Leadership team to facilitate preparation and execution of business reviews and discussions.
- HHDDA Partnership: Develop a shared vision and objectives with HHDDA partners, encompassing holistic business needs in the market, while supporting HHDDA's capability & talent development.
- Compliance: Lead the compliance team to embed compliance into day-to-day business practices, simplify and streamline processes, and ensure company compliance policies and processes are managed and adhered to.
- Business Operations: Oversee external Meeting Management, Customer Service working with wholesalers, and Learning and Development working with HR.
- 5 years' experience in a sales and marketing management role.
- Relevant Bachelor's degree qualification or higher. Desired: Graduate Business Degree (MBA) with Marketing concentration.
- Experience developing a holistic multi-year business strategy.
- Demonstrated ability to use data and analytics to deliver and act upon relevant business insights.
- Learning agility and ability to deal with ambiguity and complexity.
- Skilled strategic thinker with demonstrable expertise.
- Intellectual curiosity.
- Demonstrated successful commercial track record, strong business acumen.
- High level of organisational awareness, networking and interpersonal skills.
- Strong communication skills with the ability to liaise with and influence people at all levels of the organization, across divisions, and relevant external parties.
- Experience working cross-culturally with diverse colleagues in a global, matrixed environment.
- Digital and data savviness.
- Entrepreneurial, commercially savvy.
- Comfort working with ambiguity, and competing priorities and timelines.
- Experience executing innovation and experimentation that add value to the organisation.
- Demonstrated understanding of our business, pharmaceutical business preferred.
- Ability to listen and learn quickly.
We are a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
