Customer Service Professional
18 hours ago
The role of Customer Experience Coordinator involves managing and resolving cases that arise from customer inquiries, delivering efficient quoting and order fulfillment services, and ensuring seamless backorder handling and supplier coordination.
Main Responsibilities:- Manage complex cases, capturing essential details and updating relevant systems.
- Coordinate backorder follow-ups and collaborate with suppliers for timely delivery of customer orders.
- Handle quotes and orders with bespoke requirements, working closely with teams as needed.
This position requires excellent communication skills, attention to detail, and a passion for delivering outstanding customer experiences. As part of our team, you will have the opportunity to make a meaningful impact and contribute to our company's success.
Key Qualifications:- Excellent communication and problem-solving skills.
- Ability to work efficiently in a fast-paced environment.
- Strong attention to detail and organizational skills.
This role offers a dynamic and supportive work environment, opportunities for growth and development, and a chance to make a real difference in the lives of our customers.
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