Quality Assurance Specialist

24 hours ago


Australia beBeeQuality Full time $67,589 - $72,333
Job Overview

We are seeking a highly skilled Quality Assurance Officer to join our team.

  • Responsible for ensuring the quality of metroCARD transactions and customer service.
  • Work closely with stakeholders to identify and resolve issues.

The ideal candidate will have experience in QA systems, software quality assurance, and financial reconciliation.

About You
  • Demonstrate attention to detail and ability to manage high workloads.
  • Effective communication skills and ability to handle sensitive matters.
  • Able to work independently or as part of a team.

You will be responsible for planning, prioritizing, and delivering quality outcomes aligned with relevant policies and regulations.

Key Responsibilities

Investigate and analyze metroCARD transactions, maintain transaction lists for audit purposes, and provide direct customer contact to resolve outstanding automatic payments and recover outstanding debts.

Requirements
  • Experience in QA Systems/Software Quality Assurance (SQA) desirable.
  • Solid knowledge of Microsoft Office suite.
  • Experience in financial reconciliation desirable.


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