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Telecommunication Network Specialist

2 months ago

Cremorne, Victoria, Australia Ventia Full time
About The Role

We are seeking a skilled and experienced Telecommunication Technician to join our team at Ventia. As a Telecommunication Technician, you will be responsible for the day-to-day activities in the activation and assurance work in customer premises of the NBN network.

The successful candidate will require aerial, copper, and fibre accredited skills to perform assurance and installation activities in customer premises, as well as testing and fault diagnostics in the NBN Network.

Key Responsibilities
  • Work closely with the operations team to ensure contractual KPIs are achieved
  • Provide exceptional customer service
  • Liaise with the field supervisor to ensure all issues are resolved in a timely manner
  • Install aerial fibre and copper within the power corridor
  • The installation and activation of NBN in the customer premises
  • Test and diagnose basic faults within the NBN Network
  • Mentor and support our Traineeship program
  • Work at various sites to meet client expectations
  • Site auditing
About You

To be successful in this role, you will possess extensive experience working on NBN technologies at customer premises and strong stakeholder engagement skills.

You will also possess the following:

  • Experience working in the telecommunications industry and hold a Certificate III in Telecommunications or similar
  • Thorough understanding of FTTN and FTTP
  • First-class customer experience in delivering exceptional customer service
  • NBN Enable
  • Strong knowledge of cabling at customer premises
  • Test and diagnose basic faults within the NBN Network
  • Aerial accredited to install aerial fibre and copper
  • Obtain a high-level quality of work with no defects
  • Comply with the company's productivity, safety, and quality standards
  • Identify potential hazardous situations and take corrective actions accordingly and nurture a work environment where OHS and E issues are dealt with proactively
What We Offer

Not only do we offer a competitive salary and career growth, we have also partnered with some reputable organisations to be able to offer discounts on Health Insurance, Banking, flights and accommodation, car hire, car leasing and much more.