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Event Manager

2 months ago

Australia Elements of Byron Full time

About the Role:

We are seeking a highly skilled and experienced Event Manager to join our team at Elements of Byron. As our Event Manager, you will be responsible for the successful planning and execution of conferences, events, and weddings at our award-winning resort.

Key Responsibilities:

  • Develop and manage event files, including conferences, incentives, weddings, and private events, from contract signing to group departure.
  • Process and generate banquet event orders, ensuring seamless execution of events.
  • Regularly update the Meetings and Event Forecast and Operations Calendar, and represent Events at operational meetings.
  • Lead and develop a high-performing team, providing training, mentoring, and coaching to ensure exceptional service delivery.
  • Achieve agreed budgeted allocations for wage costs and expenses, ensuring financial sustainability.
  • Ensure all conferences and events are executed as per event orders, exceeding client expectations.
  • Conduct site inspections and meet & greets with clients, as required, to ensure exceptional service delivery.
  • Maintain regular contact with clients leading up to the event, advising them on contractual milestone dates.
  • Stay up-to-date with available third-party vendor services, ensuring strong working relationships and exceptional service delivery.
  • Prepare, maintain, and communicate group resumes for all resort groups.
  • Schedule, prepare, and facilitate pre-conference meetings (Pre-Con) with all key stakeholders.

About Us:

Elements of Byron is a luxury resort nestled on 50 acres of absolute beachfront paradise, offering world-class resort facilities and unforgettable experiences. Our resort features a range of function facilities, including the Banksia Pavilion, Duck Pond space, The Lawn, Belongil Pavilion, Private Dining room, and Breeze Poolside Bar and eats.

Requirements:

  • At least 2 years of previous experience in a similar management role within a resort environment or 4 years of experience in an event management role.
  • Demonstrated knowledge of food and beverage hotel/event operations, conference and event management experience.
  • A strong team player with excellent communication and interpersonal skills, able to work well under pressure and prioritize tasks effectively.
  • Strong leadership skills, with a high sense of responsibility, accountability, and ownership.
  • Confident in dealing with peers and senior colleagues, with the ability to empower others to make decisions.
  • Budget and P&L financial reporting understanding.
  • Intermediate to advanced skill level in Microsoft Office Suite.
  • Previous experience with Delphi and/or a similar system.
  • Excellent presentation and communication skills, with the ability to work various rostered shifts, including mornings, late evenings, and weekends.
  • Australian residency or citizenship, with a valid NSW RSA and drivers' license.
  • Current NSW Food Handler Basics Training Certificate or willingness to complete.

Benefits:

  • Fantastic restaurant, accommodation, and spa treatment staff discounts.
  • Employee Assistance Program (EAP).
  • Full-day orientation and dedicated departmental training and onboarding.
  • Annual and fortnightly staff recognition and appreciation awards.
  • Refer a friend incentive.
  • Ongoing staff development and training.
  • Work in a beautiful beachside award-winning resort.
  • Parking available on site.