Customer Support Coordinator

1 day ago


Sydney, New South Wales, Australia beBeeCustomerSupport Full time $100,000 - $140,000
Job Role Overview

We're driven by human intelligence and creativity, always seeking innovative solutions.

As a Customer Support Coordinator, you'll be part of our corporate team, collaborating with colleagues across various locations.

Your primary responsibility will be to provide high-quality support services to customers, ensuring their needs are met efficiently.

Main Responsibilities
  • Assist customers with technical issues and problems.
  • Collaborate with the Service Desk Team to develop skills and capabilities.
  • Coordinate inventory management across all sites.
Key Requirements
  • A minimum of 5 years' experience in customer-focused roles with strong technical knowledge.
  • Experience in managing stock and shipping.
  • Familiarity with ITIL methodologies.
  • Leadership experience in small teams.
Desirable Skills
  • Excellent troubleshooting and analytical skills.
  • Effective time management in dynamic environments.
  • Ability to provide face-to-face support to various levels of staff.
Benefits of this role

This position offers opportunities for growth, professional development, and collaboration with experienced professionals. As a valued member of our team, you'll have access to cutting-edge technologies and innovative tools to enhance your skills.

In this role, you'll work closely with colleagues to drive business success and contribute to a positive work environment.



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