Financial Services Representative

3 days ago

Brisbane, Queensland, Australia beBeeCustomer Full time $80,000 - $105,000
Job Description

As a Banking Consultant, you will be part of an innovative hybrid work culture that emphasizes a balance between in-office presence and remote work. You will wield the power to unravel complexity and make financial matters simple for our customers.

Your role will involve delivering excellent customer service by providing efficient solutions and responses to customer enquiries. You will handle everyday banking enquiries, account openings, and processes via telephone, while also listening actively, building trust, and asking relevant questions to exceed customer expectations and improve outcomes.

You will contribute to maintaining a balanced team culture that prioritizes people, customers, risk, and performance. This is a fantastic opportunity to grow and develop your skills in a dynamic and supportive environment.

">Required Skills and Qualifications
  • Possession of a passion for delivering exceptional customer service with demonstrated experience in customer service roles
  • Proficiency in using computer systems and ability to navigate multiple systems
  • Strong verbal communication skills to listen, build rapport, and convey complex information effectively
  • A high level of resilience, empathy, and adaptability to handle various customer situations

We are willing to provide training for candidates with a passion for providing outstanding customer service. A growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.

">Benefits

Suncorp Bank offers a range of benefits and support resources to help you create a healthy work-life balance. We prioritize the wellbeing of our team members and offer tools that enable remote work to support flexible work arrangements whenever possible.

We also provide opportunities for growth and development across Suncorp Bank and the ANZ Group, which operates in almost 30 markets across the globe. Our commitment to creating a workplace where people from all backgrounds can thrive is unwavering.

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