Holistic Client Advocate
2 days ago
In this role, you'll be part of our Strategic and Service Design team in the Banking and Financial Services division. As a Senior Service Designer, you'll be responsible for understanding and shaping experiences for clients, intermediaries, and staff.
About the TeamWe're a global financial services group operating in 34 markets, with 55 years of unbroken profitability. Our team is dedicated to delivering best-in-class client experiences to our Personal Banking, Deposits, Business Banking, and Wealth Management clients.
Your Key Responsibilities- Work closely with channel stakeholders to frame problems or opportunities
- Use a customer-centred approach to design data-led solutions within a complex ecosystem
- Develop concepts and recommendations for mid- and senior-level stakeholders
- 5-7 years' experience in service design, strategic design, and/or experience design
- Bachelor's degree in design (graphic, industrial, HCI, interaction) or equivalent practical experience
- Strong portfolio highlighting knowledge and experiences in Service Design across varied users, business problems, and contexts
-
Client Advocate
6 days ago
Sydney, New South Wales, Australia daar Full timeAt daar, we are committed to delivering exceptional care and support services that meet the unique needs of our clients. As a Client Advocate, you will play a critical role in ensuring our clients receive the highest quality care and support. Our team of experts is committed to providing compassionate and professional care, empowering individuals to achieve...
-
Client Success Advocate
5 days ago
Sydney, New South Wales, Australia Clemsfm Full timeClemsfm is committed to helping women thrive in the workplace. As an endorsed Work180 employer of choice, we offer a supportive and inclusive work environment that values diversity and equality.About Our TeamOur team is passionate about delivering exceptional results for our clients. We work closely together to achieve our goals and strive for excellence in...
-
Quantaco Client Advocate
8 hours ago
Sydney, New South Wales, Australia Quantaco Full timeClient Advocacy and GrowthIn this role, you'll be the Quantaco Client Advocate, responsible for driving client growth and engagement. Your primary focus will be on ensuring our clients gain maximum value from their investment in our technology, driving measurable improvements in their operations.You'll work closely with our internal teams, including sales,...
-
APAC Client Advocate Lead
6 days ago
Sydney, New South Wales, Australia Napier Technologies Limited. Full timeAPAC Client Advocate LeadWe are seeking a highly skilled and experienced APAC Client Advocate Lead to join our team at Napier Technologies Limited. In this role, you will be responsible for leading cross-functional teams to develop and execute strategies that drive customer success and retention.Your Key Responsibilities:Strategy Development: Develop and...
-
Client Success Advocate
3 days ago
Sydney, New South Wales, Australia Travel by Tilly Full timeWe're seeking a highly motivated Client Success Advocate to join our team at Travel by Tilly. In this role, you'll be responsible for ensuring clients have a seamless and enjoyable travel experience. Your exceptional communication skills, ability to multitask, and passion for travel will make you an invaluable asset to our team.Key Responsibilities:Serve as...
-
Corporate Client Advocate
7 hours ago
Sydney, New South Wales, Australia Aon Hewitt Full timeWe are seeking a Corporate Client Advocate to join our team at Aon. As a trusted advisor, you will be responsible for structuring and negotiating Credit Insurance programs for corporate clients. Your expertise in relationship management within the institutional banking space will enable effective client service and relationship management.The successful...
-
Client Support Advocate
7 days ago
Sydney, New South Wales, Australia Cancer Council NSW Full timeOur ApproachCancer Council NSW strives to deliver high-quality services and support to our clients, leveraging our expertise and resources to make a difference.We aim to empower and support people affected by cancer, ensuring no one faces cancer alone.The RoleThis fixed-term 12-month contract offers an opportunity to join our dynamic team and contribute to...
-
Child Welfare Advocate
6 days ago
Sydney, New South Wales, Australia Pathfinders Australia Full timeDo you want to make a real difference in the lives of children and young people? At Pathfinders Australia, we are seeking a dedicated Child Welfare Advocate to join our team. As a key member of our Out-of-Home Care Programs, you will play a vital role in supporting and empowering children and young people to build skills, heal from trauma, and identify their...
-
Financial Lines Advocate
8 hours ago
Sydney, New South Wales, Australia Willis Towers Watson Full timeWe are looking for a talented Financial Lines Advocate to join our team at Willis Towers Watson. As a key member of our Australian Claims Team, you will provide expert claims advocacy services to national clients, leveraging your knowledge of insurance regulations and industry trends.Your primary responsibilities will include managing a portfolio of claims,...
-
Client Advocate
6 days ago
Sydney, New South Wales, Australia Resonate Full timeThe Ideal CandidateWe are looking for a highly skilled and experienced professional who has a proven track record of renewals and upselling. You should possess strong verbal and written English communication skills, be creative and innovative in problem-solving, and have a passion for building strong client and internal stakeholder relationships.
-
AI Lawyer Advocate
2 hours ago
Sydney, New South Wales, Australia molly Full timeAre you ready to take your career to new heights as a lawyer advocate? Join our innovative technology business and become an integral part of our international team of passionate high achievers. As an AI lawyer advocate, you will leverage your extensive knowledge and expertise to develop and implement custom technology solutions tailored to the specific...
-
Property Client Advocate
6 days ago
Sydney, New South Wales, Australia Thirdi Group Full timeAre you passionate about delivering exceptional customer experiences? Do you have a proven track record of successful client relationship management?We're seeking an experienced Client Relationship Manager to join our team at Third.i Group. As a member of our client services team, you will be responsible for building and maintaining strong relationships with...
-
Client Service Advocate
6 days ago
Sydney, New South Wales, Australia Aon Hewitt Full timeIn this dynamic role as an Insurance Administration Support, you will have the opportunity to develop your skills and knowledge in general insurance. You will work closely with our experienced team members to deliver exceptional client service and support.The responsibilities of this role include:Supporting Senior Brokers with client accounts.Providing...
-
Gartner Client Advocate
5 days ago
Sydney, New South Wales, Australia Gartner Full timeAbout the Position:This role involves developing and managing long-term relationships with clients, ensuring they receive maximum value from Gartner services.Main Responsibilities:Develop and implement client engagement strategies, driving client satisfaction and retention.Presentation and communication of Gartner services and capabilities to...
-
Client Services Advocate
6 days ago
Sydney, New South Wales, Australia The Benevolent Society Full timeAt The Benevolent Society, we believe that everyone deserves to live their best life. As a Community Services Consultant, you will play a vital role in helping our clients achieve this goal. Your primary responsibility will be to provide exceptional customer service, ensuring that clients receive the necessary support and guidance throughout their journey...
-
Strategic Client Advocate
8 hours ago
Sydney, New South Wales, Australia EquiemOne Full timeAbout Our TeamWe're a dynamic, entrepreneurial team shaping the future of smart buildings—where your ideas matter, and your impact is real.Account Management PositionYou will manage a portfolio of existing accounts in Australia, focusing on retaining clients, driving growth, and securing renewals by building strong relationships and aligning our solutions...
-
Client Success Advocate
6 days ago
Sydney, New South Wales, Australia SGX FX Full timeQualificationsTo be considered for this role, you must have a minimum of 2 years' experience in FX e-trading client support, proficiency with Linux servers and commands, Shell Scripting, and Python, practical experience and understanding of the FIX protocol, detail-oriented with a client-first mindset, ability to tailor communication styles to diverse...
-
Holistic Financial Planning Expert Wanted
4 days ago
Sydney, New South Wales, Australia Randstad Education Australia Full timeAbout Our OrganisationRandstad Education Australia partners with a well-established leading industry fund that has built a reputation for delivering outstanding holistic financial advice. With a strong focus on client satisfaction, they have developed a loyal and solid client base over the years.About the JobThis exciting opportunity is for an experienced...
-
Client Success Advocate
7 days ago
Sydney, New South Wales, Australia ClearCompany Full timeSleek.com is dedicated to revolutionising business operations. We aim to give entrepreneurs peace of mind and empower them with online solutions to focus on growth.Our team consists of 400+ Sleekers from 18 countries, with offices in key regions such as Australia, the UK, Singapore, and Hong Kong. We're committed to delivering exceptional client experiences...
-
Customer Support Advocate
8 hours ago
Sydney, New South Wales, Australia Funraisin Full timeWe are seeking a Customer Support Advocate to join our global solutions team. In this role, you will be responsible for providing timely and accurate support to client queries, assisting with onboarding new clients to the Funraisin product, and identifying recurring sticking points or areas where new clients need assistance in their first-time setup.The...