
Site Security Operations Lead
7 days ago
We are seeking a highly skilled and experienced Site Security Operations Lead to oversee the smooth operation of our premium corporate site. This key role involves leading a team of security officers, ensuring that all contractual obligations are met and exceeded.
The ideal candidate will have proven leadership skills, with experience in managing security teams and identifying service gaps. They will be able to drive improvements, build strong relationships with clients, and ensure high satisfaction levels.
The successful candidate will also possess strong communication skills, both verbal and written, for reports, incident descriptions, and instructions. Additionally, they will have the ability to quickly assess situations, apply logic, and implement effective solutions.
This is an exciting opportunity for a motivated and adaptable individual to thrive in a dynamic environment. The right candidate will be able to handle various tasks, responsibilities, and teams, while maintaining a safe work environment and adhering to Occupational Health and Safety guidelines.
Key Responsibilities:
- Leadership & Team Management:
- Communicate expectations and priorities to the team.
- Provide timely support and development opportunities for team members.
- Conduct inductions, performance reviews, and ongoing feedback.
- Recognize and reward strong performance while managing underperformance fairly.
- Promote a positive, inclusive site culture with open communication.
- Operational Excellence:
- Ensure all contractual obligations are consistently met and exceeded.
- Identify opportunities to improve service delivery, efficiency, and cost-effectiveness.
- Maintain and enhance site processes, reducing waste and inefficiencies.
- Security & Safety Management:
- Monitor and authorize entry/exit of employees, visitors, and contractors.
- Conduct targeted and random patrols to prevent unauthorized access or security breaches.
- Inspect and maintain security systems, building controls, and communication equipment.
- Respond promptly to alarms, disturbances, and safety incidents.
- Liaise with emergency services when required and document incidents accurately.
- Compliance & Professionalism:
- Adhere to and enforce site-specific Standard Operating Procedures (SOPs).
- Maintain up-to-date knowledge of legislation, regulations, and company policies.
- Act with integrity and professionalism, representing the organization positively.
- Ensure a safe work environment, following Occupational Health and Safety (OHS) guidelines.
- Proven Leadership: Experience managing security teams, identifying service gaps, and driving improvements.
- Customer Service Excellence: Builds strong relationships, understands client needs, and ensures high satisfaction.
- Strong Communication: Clear verbal and written skills for reports, incident descriptions, and instructions.
- Problem-Solving Ability: Quickly assesses situations, applies logic, and implements effective solutions.
- Adaptability: Thrives in dynamic environments, handling various tasks, responsibilities, and teams.
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