
Regulatory Licensing Specialist
3 days ago
We are seeking a dedicated and skilled Licensing Representative to join our team. As a key member of our team, you will be responsible for assessing and maintaining licenses, certificates, and authorities across various schemes.
The ideal candidate will possess excellent customer service skills, be able to work in a high-volume assessment environment, and have strong written communication skills.
Key Responsibilities:- Assessing applications for licenses, authorizations, certificates, and renewals efficiently and fairly while adhering to legislative requirements, policies, and procedures.
- Documenting and escalating applications for higher approval as needed, ensuring compliance with policies.
- Staying updated on procedures, standards, and legislation to provide consistent, accurate decisions and responses to customers.
- Performing operational tasks within delegated authority levels to support team operations.
- Maintaining accurate records in databases and complying with service delivery systems.
- Educating customers on their rights, responsibilities, and available services to promote compliance.
- Reviewing complex matters and referring or escalating them to appropriate business areas when necessary.
The successful candidate will be highly organized, able to prioritize tasks effectively, and have excellent time management skills.
Benefits:This role offers a unique opportunity to work in a dynamic and fast-paced environment, where you will be able to develop your skills and expertise in a regulatory context.
As a condition of employment, you may be required to undertake security baseline vetting.
What We Offer:- A competitive salary package.
- Ongoing training and development opportunities.
- A supportive and collaborative work environment.
- The opportunity to make a meaningful contribution to the community.
We are an equal opportunities employer and welcome applications from diverse candidates.
How to ApplyPlease submit your resume and a cover letter outlining your motivation for applying for this role and your relevant skills and experience.
Closing date: [Insert Date].
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