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Oceania & Japan Solar PV Expert
2 weeks ago
Company Overview:
Rated Power is cloud-based software that automates and optimizes the feasibility study, analysis, design, and engineering of solar power plants internationally.
We are a leading energy company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit.
We drive production and investment strategies, enable best practices for energy and commodity trading and risk management, and reduce costs through automated processes across critical business functions.
Our innovative technologies have made us a strategic partner to more than 6,000 customers in 50 countries.
Job Description:
We are seeking a Technical Advisor to join our team focused on Rated Power.
This role offers the opportunity to work with a rapidly growing company delivering industry-leading solutions.
You will be part of the energy transition and contribute to creating intelligent connections across the energy value chain.
Performance Objectives:
- Provide product expertise and engineering insights to customers via email or conference calls.
- Orient clients towards better and more realistic results by maximizing the value that the product delivers.
- Deliver world-class training sessions to both current and potential clients.
- Mentor fellow coworkers on best practices.
- Partner with the Sales team to boost Rated Power's expansion in Oceania & Japan and retain our current client base in the market.
- Attend industry events and collaborate with the Marketing team to generate content including webinars.
- Evaluate and improve client tutorials and other communication infrastructure.
- Help ideate potential solutions & improvements alongside the Product team when discovering new features.
- Assist the Quality Assurance team to ensure the product is working as expected when launching new features to production.
Competitive Candidate Profile:
- 1-2 years of experience with a degree in Energy, Electrical, Mechanical, or Industrial Engineering, or an equivalent field of expertise.
- Excellent interpersonal and written communication in Proficient English (C2).
- Interpersonal and written communication in Japanese very desirable.
- Knowledge in the design and development of solar PV plants.
- Master's degree in Solar/Renewable Energy highly desired.
- Knowledge of the Solar PV market.
- Work experience in solar PV.
- PASSION IN FINDING THE BEST SOLUTION TO CUSTOMER QUESTIONS/ISSUES
- Able to manage multiple priorities in a fast-paced environment.
- Analytical mind with creative problem-solving abilities.
- Strong work ethic, team player, and eagerness to learn.
- Sociable, curious, open-minded, and creative.
