
Service Ambassador
17 hours ago
The Customer Service Representative position plays a pivotal role in providing exceptional customer support and resolving routine issues. This opportunity interfaces with customers via inbound calls, outbound calls, or through the Internet to deliver outstanding service.
This is an exciting chance to step into a new challenge and work from home delivering services on behalf of a high-visibility organization.
Enjoy rewarding work by providing critical inbound voice services to everyday individuals. You will be part of a quickly growing account with huge opportunities for career growth and development.
About Our Organization
We are a Global Leader in customer service excellence, representing our partners and clients closely to deliver amazing customer experiences. We work behind the scenes, representing many of the brands and organizations you know and love. We strongly believe in investing in the future and promoting from within. As part of our team, you will have access to career pathways and ongoing development - putting you first and giving you tools for success. We pride ourselves on a culture rich in diversity, openness, and integrity.
Key Role Details
- Must be a citizen of the country of operation and at least 18 years of age
- Must have minimum broadband requirements for home office
- Passionate about delivering excellent customer service
- Eager to work towards goals and targets
- Confident and capable in using computers and systems
- Existing experience within a contact centre environment – highly desirable
- Exceptional communication and interpersonal skills
What's in it for you?
- Rotating roster – No weekend work
- A diverse and inclusive work environment
- Comprehensive paid training to get you up to speed
- Development and career progression opportunities
- Structured support system to help you thrive in a work from home environment
- Calendar of engagement events
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