Sales Support Specialist

6 days ago

Townsville, Queensland, Australia beBeeCustomerService Full time $40,000 - $80,000
Customer Service Team Member Job Description

This role is ideal for individuals who are passionate about delivering exceptional customer experiences and working in a fast-paced environment.

As a Customer Service Team Member, you will be responsible for effectively delivering store operations activities in support of a sales-focused culture and profitable sales growth.

  • Key responsibilities include delivering effective store administration, managing all sales channel fulfilment, working collaboratively as part of a team to deliver a consistent positive store and channel experience for the customer, and effectively resolving customer complaints and queries.

Required Skills and Qualifications

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong problem-solving and conflict resolution skills.

Benefits

  • A competitive remuneration package that includes generous sales commission and other fantastic incentives to celebrate success.
  • Access to exciting career opportunities and comprehensive training and development programs.
  • Fantastic discounts across the organisation, including access to VIP supplier pricing and promotions.
  • A 12-week paid parental leave program for eligible primary carers and a gift for new parents.
  • An Employee Assistance Program that provides counselling and wellbeing resources for team members and their families.
  • A workplace giving program that supports positive impact in the community.

Others

  • Opportunities to continuously improve sales skills and product knowledge through available online platforms and active participation in other development opportunities.
  • A dynamic and supportive work environment that encourages creativity, innovation, and ideas.

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