Customer Field Technician
2 weeks ago
About the Role
NBN Co is seeking a highly skilled and motivated Customer Field Technician to join our team in Perth. As a key member of our field service team, you will play a vital role in delivering exceptional customer service and ensuring the successful installation, repair, and maintenance of NBN products and services.
Key Responsibilities
- Installation of cabling, including copper and fibre, including jointing, jumpering, and splicing
- Customer premises installation of NBN Customer Premises Equipment (CPE)
- Fault diagnosis and repair of NBN cabling networks and NBN CPE
- Delivering exceptional customer service and ensuring customer satisfaction
Requirements
- Experience in a similar role or transferable skills from a communication cabling or electrical background
- Exceptional customer service skills and ability to work in a customer-facing environment
- Self-management and motivation skills, with the ability to work independently
- Current and clean driver's license
- Strong and personable communication skills, both written and verbal
About You
We are seeking a candidate who is passionate about delivering exceptional customer service and has a strong work ethic. If you are a motivated and skilled individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.
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