Frontline Customer Experience Specialist
4 days ago
We are seeking a skilled Customer Service Reviewer to visit retail outlets, observe store presentation, service, selling skills and cleanliness, then complete a survey online about the experience.
About the Role:This role involves posing as a customer while making detailed observations, and providing valuable feedback to our clients. The ideal candidate has an eye for detail, is reliable, has great communication skills, and access to the internet.
Key Responsibilities:- Visit retail outlets and report on store presentation, service, selling skills and cleanliness.
- Complete surveys online about the experience.
The number of assignments offered depends on your availability, location, willingness to travel, flexibility and reliability. Surveys can take from 10 minutes to 1 hour to complete.
What We Offer:- A unique opportunity to provide valuable feedback to leading retail brands.
- Flexibility to work at your own pace and choose assignments that suit you.
- A chance to develop your observation and writing skills.
- An eye for detail and good memory.
- Reliable and flexible with great communication skills.
- Access to the internet.
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